The concept of Leading Indicators has been used with great success in the field of HSE to reduce the frequency of health and safety related incidents, however the same cannot be said of QA/QC particularly in the fabrication of packaged equipment or the construction of processing plant.
The principle of measuring the effect of management actions or the efficiency of QC activities has gone unnoticed. Project managers often accept the cost of correcting equipment arriving onsite that doesn’t meet the specification requirements as a fact of life.
However, for both HSE and Quality Assurance, the principles of leveraging the power of Leading Indicators remain the same. Plan, Measure and Report QC surveillance activities and don’t depend on the pass/fail observation of an ITP HOLD point.
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